Privacy Policy

Effective Date: 03.03.2025
Business Name: Northern Weeds, Pest and Landscapes
ABN: 86 154 182 944
Location: South Australia, Australia

1. Introduction

Northern Weeds, Pest and Landscapes is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose and protect your information when you:

  • Visit our website

  • Make an enquiry

  • Request a quote

  • Engage our services

2. What Information We Collect

We may collect personal information including:

  • Full name

  • Phone number

  • Email address

  • Property address

  • Billing details

  • Business details (if applicable)

  • Site access information

We may also collect technical data such as:

  • IP address

  • Browser type

  • Pages visited

  • Website usage data via cookies

3. How We Collect Information

We collect information when you:

  • Submit a contact form

  • Request a quote

  • Call or email us

  • Engage us for services

  • Interact with our website

Information is collected directly from you wherever possible.

4. Why We Collect Your Information

We collect and use your information to:

  • Provide quotes and services

  • Communicate about bookings and scheduling

  • Issue invoices

  • Comply with legal and regulatory obligations

  • Improve our website and services

We only collect information reasonably necessary to deliver our services.

5. Disclosure of Information

We may disclose personal information to:

  • Employees or contractors performing work

  • Accountants or professional advisers

  • Payment processors

  • Government or regulatory authorities where required by law

We do not sell, rent or trade your personal information.

6. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Information may be stored:

  • Electronically (cloud-based systems, email platforms, accounting software)

  • In secure internal systems

While we take appropriate precautions, no online system can be guaranteed 100% secure.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

  • Understand visitor behaviour

  • Improve user experience

  • Monitor website performance

You can disable cookies through your browser settings.

8. Access and Correction

You may request access to personal information we hold about you.

If information is inaccurate or incomplete, we will take reasonable steps to correct it.

Requests can be made by contacting us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us via website.

CONTACT US TODAY